Refunds

/contact/Refunds are handled by the event organizer, not by DropRSVP directly, since each organizer sets their own refund policy for their event.

Here's how it works:

1. Check the event page or your confirmation email for the organizer's refund policy before requesting one.
2. Contact the organizer through the event page to request a refund.
3. If your request is approved, the organizer will process it.
4. Approved refunds are returned to your original payment method, and the ticket is automatically voided so it can no longer be used for entry.

Refund timing and eligibility (such as cutoff dates before the event) are set by each organizer, so these can vary from event to event.

Tip: If you haven't heard back from an organizer within a reasonable time, or you believe a ticket was charged in error, reach out to DropRSVP support and we'll help you follow up.